With your rental of an IS-280C franking machine you’ll benefit from the peace of mind that comes with our Customer Satisfaction Guarantee. Quadient will provide you with…
GUARANTEED PRODUCT PERFORMANCE
We guarantee that your franking machine will perform to our specification and if it doesn’t, we’ll replace it.
Naturally, if the franking machine has been damaged because a non-Quadient consumable supply has been used or an unapproved modification has been made this will not apply.
We guarantee to provide service to support you and fix any problems with your franking machine as quickly as possible – we can help you online and over the telephone. If we’re not able to fix your problem, we’ll arrange for a replacement machine to be sent to you.
RATE CHANGE PROTECTION
Whenever Royal Mail update their prices, we will update your franking machine with the new prices at no additional charge.
AUTOMATED INK ORDERING
To make life easy we’ll send you a new cartridge each time you need a fresh one – that way there’s nothing to remember or worry about, and it’s one less job for your to-do list.
Matthew Lampton – Head of Inside Sales Marketing
3rd Floor Here East Press Centre 14 East Bay Lane
The Customer Satisfaction Guarantee doesn’t change any statutory rights you have and does not supersede or change any of the terms and conditions of your contract.